Sign in

An Effervescent Experience

Cathy Christensen February 2014 issue of Skin Inc. magazine

L. Sarfati and Cathy at the event.

Excerpt Only This is a shortened version or summary of the article you requested. To view the complete article, please log in or create an account. Registration is Free!

Despite December’s snowy weather, I recently had the opportunity to visit the headquarters of professional skin care supplier, Repêchage, in Secaucus, New Jersey, for its annual Network Power Lunch—Champagne Brunch. Although gray and wintry on the outside, once I set foot inside the marine-inspired interior, I was greeted by the smiling faces of the Repêchage team, as well as an excited group of spa owners eager to learn from the amazing speakers in the lineup for the day. I had the opportunity to sit next to Lisa Dominguez, co-owner of Oasys Day Spa in Wood-Ridge, New Jersey, who attends the event every year and makes it a point to invest in her continuing education. I also lunched with Christine Sensenig, an attorney and one of the day’s speakers, who discussed the importance of staying compliant with employment law in order to avoid having your business shut down and fined. With her buoyant personality and sense of humor, Sensenig explained the importance of having all employees fill out the new I-9 form that was released in May of 2012, among other points.

Another featured speaker at the event, Lois Christie, CEO of New York’s Christie & Co. Salon & Spa, kicked off the day with a talk about the importance of spas “taking back” services they’ve given away, including waxing, nails and retail. She emphasized that, in order to persevere in this highly competitive industry, spas need to consider bringing certain money-making services they “gave away” in the past back under their roofs. In order for spas to succeed, she believes they need to consider the following.

  • Convenience for clients
  • Online booking
  • Express services
  • Luxury atmosphere
  • Wi-Fi-friendly location
  • Social networking
  • Community involvement
  • Partnering with manufacturers

How many of these details do you incorporate? Although some may not fit in with your brand, most of these are so important to cater to today’s clients and keep your business thriving. Consider this list carefully and also think about any services that you may be able to “take back” in order to increase your profits. Although it’s important to remember that you can’t be all things to all people, it may be time to consider widening your scope a bit in order to let in more revenue and increase your opportunities to package complimentary treatments.

Excerpt Only This is a shortened version or summary of the article you requested. To view the complete article, please log in or create an account. Registration is Free!



Welcome to the new!

Delivering the best information on the spa, skin care and wellness industry is our passion, and we’ve worked hard to design a powerful new website that incorporates cutting-edge technology to bring you:

  • Mobile-friendly Design
  • Integrated Sample Request
  • Refreshed Look and Feel
  • Dynamic Content
  • Free Registration

Mobile-friendly Design

Providing a unified experience from mobile to desktop, responsive design allows you to access Skin Inc. content from any device, whether you’re in the treatment room, at home or on the go!

Integrated Sample Request

Visit Featured Product pages to quickly and easily identify new suppliers and request product samples and information.

Dynamic Content

Articles are now linked with relevant products so you can find the products and treatments you need to provide the best results for your clients.

Free Registration

Create your user account to gain unlimited access to Skin Inc.’s unparalleled content.

Enjoy the New!

Thank you for joining the Skin Inc. community of passionate skin care professionals. We look forward to providing you the best information to enhance your career!