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Customer Service

New in Customer Service (page 9 of 18)

Apr
28
2010

The Stigma of Sales

The Stigma of Sales tag
By: Jamie Scalise

Stop hiding behind your fears and become part of your spa's solution by embracing client-focused sales.

Apr
23
2010

NMI Releases First LOHAS Numbers Since 2005

The LOHAS market continues to grow at a quick pace with consumers spending almost $300 billion on LOHAS products and services in 2008.

Apr
20
2010

20 Questions About Spa Quality

red pencil and check boxes

Your answers to these questions will determine whether your spa's quality system is robust or needs some help.

Apr
05
2010

Baby Boomers Experience Declining Self-Esteem

baby boomer

According to a recent study, self-esteem starts to decline after 60.

Mar
30
2010

Business Success Part 1: What Makes a Successful Company?

Cygalle Healing Spa
By: Cathy Christensen

As the recession lifts, now is the time to push ahead for future success.

Mar
26
2010

Clients Experience Sleep-Deprivation Because of Stress

girl asleep in grass

Sleep is more elusive than ever for clients throughout the United States.

Mar
11
2010

California Clients Can Earn $100,000 to Become Estheticians

Beauty schools and Southern California spas and salons have partnered to giveaway $100,000 each to clients interested in pursuing careers in beauty and wellness.

Feb
09
2010

MFNE Offers No-tanning Pledge Contest for Students

woman in tanning booth

The organization's contest encourages young people to avoid tanning beds for healthier skin.

Feb
08
2010

Evidence Suggests Good Deeds are Contagious

Feeling uplifted urges people to go out and perform good acts themselves, research says.

Jan
29
2010

Clients vs. Patients

Cadeuceus
By: Marc Ronert, MD, PhD

Knowing who is a client and who is a patient can help medical professionals provide the best service for both groups of customers.