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Customer Service

New in Customer Service (page 9 of 19)

Jun
28
2010

Streamline and Save With Software

software box
By: Tiffany Neumann

The benefits of spa software can make a world of difference in today's business climate.

Jun
28
2010

Great Customer Service + Happy Clients = Profitability

woman talking on the phone and accepting credit card
By: Melinda Taschetta-Millane

Ensure that every service you provide is a great one.

May
26
2010

Business Success, Part III: Strategies for Success

Mii amo
By: Cathy Christensen

Whether yours is an established spa or a new one, it is important to have some nitty-gritty strategies to take it to the next level.

May
14
2010

Survey Reveals Women's Skin Care Behaviors When Nearing Milestone Birthdays

woman with gift

A survey commissioned by Cutera, Inc. provides insight into the skin care and appearance emotions and desires experienced by women approaching milestone birthdays.

May
10
2010

Rosacea-Sufferers Often Misunderstood

A new survey by Galderma and the National Rosacea Society confirm that those who suffer from rosacea are often perceived to be less successful in life endeavors.

May
06
2010

DSA Releases 2010 Day-Spa Goer Report

The Day Spa Association's report "The Marketing Demographics of a Day Spa Goer" is now available, providing insights into the motivations of day spa clients.

Apr
29
2010

Female Baby Boomers More Web Savvy, Says Mintel Report

A report on beauty retailing from consumer intelligence company Mintel shows female baby boomers are increasingly web savvy, often going online to buy cosmetics and personal care products.

Apr
28
2010

The Stigma of Sales

The Stigma of Sales tag
By: Jamie Scalise

Stop hiding behind your fears and become part of your spa's solution by embracing client-focused sales.

Apr
23
2010

NMI Releases First LOHAS Numbers Since 2005

The LOHAS market continues to grow at a quick pace with consumers spending almost $300 billion on LOHAS products and services in 2008.

Apr
20
2010

20 Questions About Spa Quality

red pencil and check boxes

Your answers to these questions will determine whether your spa's quality system is robust or needs some help.