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Customer Service

New in Customer Service (page 6 of 18)

Oct
05
2011

Only on SkinInc.com: Top 10 Tips to Generate and Retain Business Through Customer Service

skin care facility customer service

This week is Customer Service Week! Use these customer service tips from Richard Shapiro, president and founder of The Center For Client Retention, that are especially for the skin care industry to help generate repeat business.

Jul
20
2011

Only on SkinInc.com: Spa Visionary Susie Ellis Explains How Spa Evidence Can Improve Your Business

SpaFinder's Susie Ellis recently played an instrumental role in building the new website spaevidence.com, providing your spa with the ability to find medical research to help support your treatment options, making clients more likely to trust your skin health recommendations and become regular clients. Find out how!

Jun
28
2011

Grow With Existing Clients

By: Dawn Gantt

Tap into your current client roster to increase appointments and profitability.

Mar
28
2011

The New Alchemy of Multitasking Makeup

makeup client at skin care facility
By: Emily Katz

Combining skin care with cosmetics appeals to your clients who are seeking economy and efficiency.

Mar
28
2011

Keeping Up With Vigilante Consumers

By: Patricia Fripp

Today’s consumer expects great service beyond all else—is this something you can provide?

Feb
28
2011

Business Success is Never Convenient

By: Christine Heathman

Only by pushing yourself and your goals will you truly find spa success.

Feb
28
2011

Recruiting and Retaining Clients

By: Melinda Taschetta-Millane

Words of advice from your peers about making Groupon work for you.

Feb
02
2011

Only on SkinInc.com: How Spa Sanitation Can Increase Clients AND Profits

safe spa manicure

Read exclusive commentary from spa safety expert Janet McCormick about how a focus on spa sanitation and safety, beginning in your nail area, can result in satisfied, trusting and repeat clients.

Jan
28
2011

Bringing in Promotions

Spa promotional fliers and mailers
By: Wendy Lewis

Increase the loyalty of existing clients and the number of new clients by offering timely, thoughtful promotions.

Jan
28
2011

Today's Skin Therapist

By: David Suzuki

Satisfying today's consumer requires much more than in years past.