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Customer Service

New in Customer Service (page 10 of 19)

Apr
05
2010

Baby Boomers Experience Declining Self-Esteem

baby boomer

According to a recent study, self-esteem starts to decline after 60.

Mar
30
2010

Business Success Part 1: What Makes a Successful Company?

Cygalle Healing Spa
By: Cathy Christensen

As the recession lifts, now is the time to push ahead for future success.

Mar
26
2010

Clients Experience Sleep-Deprivation Because of Stress

girl asleep in grass

Sleep is more elusive than ever for clients throughout the United States.

Mar
11
2010

California Clients Can Earn $100,000 to Become Estheticians

Beauty schools and Southern California spas and salons have partnered to giveaway $100,000 each to clients interested in pursuing careers in beauty and wellness.

Feb
09
2010

MFNE Offers No-tanning Pledge Contest for Students

woman in tanning booth

The organization's contest encourages young people to avoid tanning beds for healthier skin.

Feb
08
2010

Evidence Suggests Good Deeds are Contagious

Feeling uplifted urges people to go out and perform good acts themselves, research says.

Jan
29
2010

Clients vs. Patients

Cadeuceus
By: Marc Ronert, MD, PhD

Knowing who is a client and who is a patient can help medical professionals provide the best service for both groups of customers.

Jan
28
2010

Retaining Current Clients

Gift and birthday cards
By: Tracy L. Drumm

Learn to develop and employ new strategies to keep afloat in today's economy.

Dec
31
2009

Shaping Your Spa Program

The Spa at The Jefferson treatment room
By: Mindy Terry

Learn what drives your clients to craft the perfect program for your spa.

Dec
28
2009

Beauty Industry Pros Offer Tips for 2010

hand holding blue lightbulb

Some of the beauty industry's top professionals from the P&G Salon Professional division are offering up their best insights on the coming year.