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A Prescription for Success

By: Pat Lam
Posted: June 11, 2008, from the November 2006 issue of Skin Inc. magazine.

page 5 of 6

Stress levels. Stress is a part of everyday life, but extreme levels can result in skin disorders such as small, flat red lesions with no oils inside them. Deep facial lines—particularly between the eyebrows—also are strong indicators. Other high-anxiety behaviors include the inability to relax throughout the treatment, hunched shoulders, curled toes, fast talking and eyes staring up at the ceiling. Avoid speaking with the client, and try to relax them with soft lighting and soothing music, along with a smooth-flowing facial or body massage.

Sleep. Does your client get enough sleep? If not, their eyes and skin will appear tired and sluggish. Adequate rest is crucial for a clear, healthy complexion.

Ethnicity. There are varying degrees of skin tones in black skin—some with yellowish undertones, others with greenish to grayish tones.

Previous treatments. Skin care professionals should be aware of the quality and reputation of competitive spas in their respective cities. If your client has visited a reputable spa, you will have to work harder to impress them. Product knowledge, nutritional guidance and stress management can serve to win over the individual to your facility. It also is important to find out whether a client has experienced any side effects from past treatments.

Products used. By learning what products their clients use, skin care professionals can educate them on the benefits of using their spa’s products.