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A Prescription for Success, Part 2
By: Pat Lam
Posted: June 9, 2008, from the December 2006 issue of Skin Inc. magazine.
page 3 of 3
Remarks. Write anything about clients that you need to remember for their next treatment, such as whether they fear or enjoy certain pieces of equipment involved in a particular procedure. Possible add-on treatments also could be recorded here, such as a recommendation for microdermabrasion.
Waiver form. A waiver form signed by the client should explain the nature of the procedures being performed, as well as the possible risks involved.
Treatment progress and sales. This section on the prescription form, which can be located on the back, records the service steps, products used, electrical equipment used, products purchased, cost of services and remarks about the treatment.
Take your time
Your spa should design its own form to include the previous information. Ultimately, the prescription sheet shows a complete résumé of services provided, menu items applied, results achieved, contraindications, problems encountered during services and new treatments to be discussed for the future. Taking the time to design a form that provides more in-depth information enables skin care professionals to increase their income potential, as well as to become more efficient and organized. Clients are becoming more educated and demanding, so you must be prepared to meet their needs.