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6 Ways to Keep Clients Coming Back
Posted: November 3, 2010
page 2 of 2
"Loyalty did not die with the recession," says Kuzmeski. "In fact, the great thing about client loyalty is that when you really have it, it never dies. Your customers will keep coming back to you in thick and thin. You just have to be willing to put in the work to create the emotional connections with them that turn into unbreakable loyalty. When you do, your company and your bottom line will be better for it."