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Management

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Mar
01
2014

“Do I Need a Face Lift?” Guiding Clients Through the Next Steps

“Do I Need a Face Lift?” Guiding Clients Through the Next Steps
By: Beverly Miller

It is important for you to stay educated in your industry, as well as dermatology and plastic surgery, so you can help answer this question with unbiased honesty.

Mar
01
2014

Motivating Your Retail Sellers: 6 Do’s and Don’ts

Motivating Your Retail Sellers: 6 Do’s and Don’ts
By: Kate Wind

Encourage your team to turn the "I am just looking" client into a product-buying diva.

Mar
01
2014

5 Types of Bullies and How Owners Should Handle Them

5 Types of Bullies and How Owners Should Handle Them
By: Bill McBean

Bullying is a real problem in business, and can become a major issue if it is ignored or goes unchecked.

Mar
01
2014

How to Stop Worrying About the What-ifs

How to Stop Worrying About the What-ifs
By: Lori Crete

The what-ifs, accompanied by worry, anxiety and stress, can overwhelm anyone and quite often prevent success.

Mar
01
2014

The Top 3 Funding Emergencies Spas Face

The Top 3 Funding Emergencies Spas Face
By: Scott Griest

The biggest problem spa owners face in emergency situations is having adequate cash flow to cover costs during emergencies.

Mar
01
2014

10 Things to Ask Every Client

10 Things to Ask Every Client
By: Deedee Crossett

Create an easy online survey or use a basic printed survey, and discover how you can better serve your clients.

Feb
17
2014

2014 Social Media Predictions

2014 Social Media Predictions

It seems like there is always a new social platform emerging out of nowhere that everyone says you have to be on—here are seven savvy social media predictions for 2014.

Jan
31
2014

5 Ways to Unblock Your Mind

5 Ways to Unblock Your Mind
By: Regina M. Tucker

When you are preoccupied, your client is not receiving your personal best—and no one wins in that scenario.

Jan
31
2014

The Small Employer Health Insurance Tax Credit

The Small Employer Health Insurance Tax Credit
By: Mark E. Battersby

Created as part of the Affordable Care Act, a little-known tax credit is already benefiting businesses with 25 or fewer employees.

Jan
31
2014

The Business of Retail

The Business of Retail
By: Christine Heathman

Failing to provide proper professional retail home care leaves clients guessing about what is best for their skin—and they will likely turn to department stores, drug stores and television infomercials.