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Spa Owner Creates Dream Spa

By: Kate Hamilton
Posted: June 13, 2008, from the September 2006 issue of Skin Inc. magazine.

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George eventually left Emerge to work for Mercy HealthPlex Anderson—a health and wellness facility affiliated with Mercy Hospital Anderson in Anderson, Ohio—where she operated the now defunct spa arm for two years. When the hospital reconsidered the spa, George, with the help of her silent business partner, Kenneth P. George Jr., decided to go into business for themselves. “With the help of my family and friends, I have been able to build my dream spa,” she says.

At Caroline George Skin Care Center, the services focus on improving each client’s skin without abrasive or invasive treatments. “I believe in enhancing beauty, and we help develop the beauty that clients already have,” notes George. “We’re not a huge spa, but we still very much specialize in treating the clients.”

She remains enthusiastic about skin care by continually challenging herself. “Although I have been in this industry for a long time, the way I stay motivated is by constantly learning and by surrounding myself with really great people,” George says. “I do this because I love what I do. I’m passionate about my job.”

In addition to herself, George has a massage therapist and an esthetician on staff, and she maintains a booked appointment calendar. “Right now, this is where I want to be. I look at what I’ve done every day and ask myself what I can do to make it better,” she states. “I ask myself, ‘Did I do everything I could to make it happen?’ Clients have to be happy when they leave, and that’s my job.”