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However, the Salon/Spa Expectations Index reveals slightly lower optimism on service and retail sales—the primary proponents for revenue and growth, according to the Professional Beauty Association.
Beauty Brands Need to Develop Greater Brand Identities for Emotional Connection, According to New Study
Brand Keys' latest Customer Loyalty Engagement Index shows that while luxury beauty brands such as top-ranking Clinique have a distinct advantage in consumers' eyes, other beauty brands have work to do to develop emotional relationships with consumers.
Both companies made charitable efforts recently.
According to a new white paper from Anthem Worldwide, two-thirds of women believe a brand that motivates them to be healthy is important when considering which brands to buy.
The International SPA Association says spas are focusing on the healthful benefits of using local and sustainable foods at their facilities.
By: Lois Hince
Face to Face With Marion Simms, SkinSense Wellness Spa, Los Angeles
By: Naomi Serviss
The farm-to-treatment-table technique brings skin wellness to clients in an enticing and sensory experience.
By: Mary Richter
Come to McCormick Place West, Chicago, on March 9–11 to build relationships and your network.
By: Bill Lee
If you can harness the knowledge, natural enthusiasm and peer influence of your very best clients, they’ll effectively work for your facility.
By: Bonnie Harvey and Michael Houlihan
You are not judged by how well you do when you’re good, but by how well you do when you’re bad.