Frequently Asked Questions (FAQs)

Subscribing & Registering

How does the website registration process work?

  1. When you come across an article that requires registration you will be asked to enter your email address . Then submit it.
  2. You will receive an email to verify your email address. The email verification link will be active for 1 hr. Select the link to verify.
  3. You will either be redirected to the article or be asked to update your information if you are subscriber or if you are new to our database, you will be asked to fill out a registration form.
  4. Once you submit the form you will be redirected back to the original article you were reading.

How do I gain access to all articles on Skin Inc.'s website?

To gaining access to all our content now requires you to register as a user on our website. Once you complete the registration process, you will have access to all our articles on the website as long as you use the same device to access the website. If you use other devices to access the website you will have to enter your email address and then verify your email address using those devices.

If you are an active magazine subscriber, you will be asked to update your records and verify your email address. If a new subscriber you will be asked to complete the full registration form and then verify your email address.

What are the subscription options available for Skin Inc. magazine?

When you complete the subscription form on the website, you will begin to receive the digital or print* magazine and the daily newsletter. When you log into the website you may need to verify your email address and update your information.

*The print magazine is only available to qualified individuals who live in the United States. Individuals who live internationally will receive the digital magazine. 

Do I have to create an account?

To view the in-depth articles published on Skininc.com, you will need to create an account. While some news and industry updates can be read in their entirety without logging in, more in-depth content will only display the first paragraph if you do not have an account or are not logged in. Please note that registration creates an account for the website only. 

What will you do with my personal information?

Skin Inc. is committed to protecting your privacy. Most personal information is viewed as aggregate data, not on an individual level. However, you may engage in activities, such as sample requests, that require us to provide your information to others. For a complete description of how and when your information is used and shared, view our privacy policy.

Where do I change my address to continue receiving my print magazine subscription?

Use My Account page to update your mailing address. If you would like assistance, send address changes to [email protected]. When requesting a change of address, give both the old and new addresses.

What is your claim policy?

We do not accept claims for free subscriptions. If you did not receive an issue, you can purchase a copy while supplies last. You can also view the entire content of the missed issue online by signing up for the free digital edition. If you paid for your subscription, please submit your claim within 3 months of non-receipt for processing. Send your claim with complete account details to  [email protected].

What if I have questions about the Skin Inc. not answered here?

Customer service representatives are available to help. Please reach out to via e-mail at: [email protected].

Editorial

How do I submit an article to Skin Inc.?

Skin Inc. welcomes previously unpublished in-depth article submissions that pertain to the Professional Skin Care Industry. All articles are reviewed for appropriateness of material prior to acceptance for publication. You can contact our editor by completing the form on the Editorial Submission page.

Where can I send product launches, company news and other PR?

Skin Inc. publishes company news finished product news and new raw material launches, line extensions, methods, equipment offerings and more. You can submit Company News & New Products by contacting the Assistant Editor at [email protected].

How can I follow Skin Inc. on social media?

You can follow us on Facebook, Instagram, Pinterest, LinkedIn.  #skinincmag

Advertising

How can I advertise on this site?

Skin Inc. is the premier resource for the latest trends, business tips, techniques and products for the professional salon industry. Our vision is to inspire, educate and elevate salon owners, stylists, colorists and men’s groomers to excel behind the chair—and beyond. Skin Inc. affords many opportunities to reach a highly engaged and influential audience in the hair industry. Visit Skin Inc.'s online media kit for more information.