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Section: Business > Customer Service
Customer Service
Strive for Extraordinary
Provide that little something extra for your clients.
Trends
Maximizing the Male Market
An understanding of the male mind can go a long way in cultivating this rising market.
Staff
Key Lessons: Success to Set Your Watch By
Perfecting your punctuality can have a significant impact on your path to success.
Customer Service
Key Lessons: Play Your Own Game
Make the special service you do so well be the cornerstone of your success.
Customer Service
Keeping Your Spa Sanitary
Due to recent cringe-worthy incidents and the growing popularity of spas, more diligence than ever is required to keep your spa clean and successful.
Staff
Growing Your Career: Skin Care in the Age of Ideas
Times have changed and by arming yourself with a variety of evolved skill sets, you can operate successfully now and for years to come.
Finance
Growing Your Career: Increase Revenues with In-house Training
A proper on-site, in-house training program will keep your team members knowledgable and profitable.
Customer Service
Growing Your Career: Dealing With Disfigurements
By being prepared to handle clients with altered appearances, you can help them--and yourself--in countless ways.
Staff
Good Hands: The Call of Entreprenurism
If you know what you're getting into, striking out on your own can be a risky, but successful, venture.
Ingredients
Cosmeceuticals Confuse Clients
Women are cynical about scientific claims from anti-aging products and are confused by the effectiveness of cosmeceuticals.
Customer Service
Choosing the Right Spa Software
Identifying your business' needs is half the battle when choosing a spa software program.
Customer Service
A Case Study: Kohler Waters Spa
This Midwestern destination spa has become a leader in the spa industry through a combination of business savvy and generosity of spirit.
Industry News
Sustainability--The Next Evolution of the Skin Care Industry
To foster sustainability, examine where the spa industry has been, where it currently is, and where it's going.
Staff
Growing Your Career: The Multiple Rewards of Collaborative Workforces
Discover the benefits that can be reaped from establishing team-based protocols within your esthetic practice.
Physiology
Education Can Help Prevent Skin Cancer
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