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Section: Business > Customer Service

Today's Spa: Holiday Spa Treatments

During the winter months, spa menus throughout the country become more festive with the addition of special holiday treatments.

Developments Planned for PCPC's Cosmetic Ingredient Review Panel

The Personal Care Products Council has announced new developments set to strengthen and expand its Cosmetic Ingredient Review Panel.

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Six out of 10 Consumers Believe United States in Recession

According to The NPD Group, Inc., the percentage of consumers who feel we are in tough times or a recession has increased since April.

Sell, Grow and Profit: Benchmarks for Sustaining Your Business

Make your spa a cornerstone of the business community for years to come.

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Regaining Your Dream

If spa ownership has become more of a chore than a pleasure, learn how to revisit the aspects you desired when you first started in the business.

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Good Hands: Stepping Up for Success

Pull your spa--and yourself--up from the starting point with these tips on selling your services.

Keeping Up With the Jonesers

Generation Jones--those 41-52--are your clients.

Publisher's Note: Look Good ... Feel Better

Let this life-changing program for women, men and teens inspire you.

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ISPA Offers Spa Savings Tips

To help clients who are finding fewer funds available for spa visits, the International SPA Association is offering tips for spa deals.

Cosmeceuticals Can Confuse Clients

According to a new study, women are cynical about scientific claims from anti-aging products and are confused by the effectiveness of cosmeceuticals.

Choosing the Right Spa Software Interview Transcripts

Find more interesting tidbits on spa software straight from the mouths of industry professionals.

Spa, MD: Professionalism--Get CHARGED!

Learn the seven responsibilities and traits needed to become a successful medical esthetician.

Spa, MD: Client Safety First

With the rise in laser treatments being offered in medical spas, it's important to know how to provide security for your clients and your business.

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Spa MD: Be True to Your Clients

Before endorsing a new product, take these steps in order to ensure claims are easily realized.

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Retail: Show Me the Money

Learn how your spa's retail success can help you sustain your business in an increasingly competitive environment.

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Outlining Success

Take notes from the America's Expo for Skin Care & Spa 2008 keynote speaker on making your business world-class.

Customer Service--It's in the Details

Don't lose sight of the little niceties that can make or break a spa experience.

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Reflections: Community Involvement

Being active in your community can offer the chance for both business and personal growth.

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