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June 2013

May 2013 Jul 2013

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Look inside the Digital Magazine

Table of Contents:

Spa Business Articles

3 Measurements to Increase Productivity

Vito Mazza

10 Ways to Make Clients (and Your Team) Feel Special

Deedee Crossett

Never Fire a Client

Joseph and JoAnn Callaway

First Impressions—Why the First 15 Seconds are Critical

Patti Biro

8 Tips for a Start-up Business With Limited Funds

Michael Houlihan

Yelp—Word-of-Mouth on Steroids

Gordon Miller

Face to Face with Elizabeth Milan

Lois Hince

Skin Science Articles

Ingredient Labels Explained

Robert Manzo

Marine Ingredients: The Future of Skin Care

Angela Eriksen-Stanley

Treatments Articles

WEB EXCLUSIVE: The Other Skin—Introducing the Scalp to Esthetics

Rhonda Allison

The Hand Connection

Annet King

Hyperpigmentation: A Key Side Effect of Chemotherapy

Jennifer Linder, MD

Are You Choosing the Right Exfoliation Method for your Client?

Terri Wojak

Reflections: The Power of Self-perception

Cathy Christensen

Other Articles

Face & Body Northern California 2013: Advanced Education—Evolved

Cathy Christensen