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October 2011

Table of Contents:

Spa Business Articles

Incentivizing Your Team

Melinda Taschetta-Millane

7 Secrets to Developing an Effective Spa Menu

Dori Soukup

Meeting and Beating the Retail Challenge

Maritza Rodriguez-Aouanough and Dori Soukup

Is Now a Good Time to Buy Your Spa?

Barbara Morrison

4 Tips for Conflict-busting Conversations

Steven P. Dinkin, Barbara Filner and Lisa Maxwell

8 Lessons to Get Your Business Off the Ground

Michael Feuer

Holiday Strategies for the Medical Spa

Steven H. Dayan, MD, FACS, Tracy L. Drumm and Terri A. Wojak

The Face of Skin Care

Carrie Lennard

An Industry of Progress, Part I

Mario Montalvo

Spa Snapshot: Besu Salon and Day Spa

Cathy Christensen

An Esthetician with a Customer-centric Focus

Cathy Christensen

Skin Science Articles

Ingredients and Strategies to Achieve Overall Skin Health

Jennifer Wild, DO

Other Articles

Revive & Renew: A New Look at Reaching the Consumer

Melinda Taschetta-Millane