Past Vocal Point Survey Questions and Responses
- What is the most common skin complaint or concern of your clients? How do you address it?
- What personal strength do you believe is most important for a skin care professional to be successful? Why?
- What body treatments do you provide as alternatives to cosmetic surgery?
- What scalp and hair offerings are available at your spa or skin care facility? How do you tie these in with your overall skin care goals?
- What wellness offerings do you provide in your skin care facility in addition to skin care services?
Prize provided by:
One lucky respondent to this month's Vocal Point question will receive free registration for the Physiology of the Skin course from Skin Inc. Video Education, a $149 value! Based on the beloved book by Peter T. Pugliese, MD and Zoe Draelos, MD, this 4-lesson course will arm you with the knowledge you need to better serve your clients.
Note: Winners will be chosen by random drawing and will be notified by e-mail. Prize will be sent directly from the sponsor. Winners are only eligible once every 12 months. All decisions of the editor are final.
Vocal Point Survey
The results are in! Here's what you had to say about our question from November 2010.
The Vocal Point responses have not been edited, and are posted as they were originally submitted. The opinions expressed in these responses are not necessarily those of www.SkinInc.com or Skin Inc. magazine.
What strategies should a new esthetician use to get hired when many spas are seeking experienced estheticians?
- I think it's smart to get additional education, such as classes at continuing education schools or anything offered around your area. Doing some online writing about skin care on your own blog, or sites like Associated Content can showcase your knowledge and passion for the industry. Bringing up marketing ideas in an interview is another way to wow a potentional employer and shows you have more than just esthetic skills!
- - Camille Kruse, Owner/Esthetician, Skin Care Logic, Allen, TX
- They say experience, but many spas are just as eager to take in a new esthetician with no experience and also no bad habits. Having a strong resume that focuses on your strengths and qualifications is great--schools often require new estheticians to work on clients at the school, so I would add that in as something like 'regularly performed facials on school clients two times a week, resulting in 16 facials per week as well as facial waxing.' Try to emphasize the time you spent actually working on clients. I remember hiring massage therapists who were out of the field for awhile asking them how many massages they gave a week. They would say 'er ... maybe one' meaning none, so they don't even keep up with their profession. That was very telling. Also be personable and agreeable to work with the owner to help promote, but don't be a pushover; don't promise a lot to the owner unless you know how your advertising efforts will be rewarded to you financially. It's OK to agree on a two-month training program and lesser pay, but in my opinion anything longer than that, the owner is taking advantage of you and you should not agree to it. Win them over with your personality too! Include wonderful references of your character and your hard working ways.
- - Jan Rossi, Former Owner, Cleo's Day Spa, Fort Collins, CO
- I feel the best strategy is by getting the best education you can! I was highly marketable right out of esthetic school because I went through the CIDESCO program. With today's technology, employers are looking for a higher level of esthetician than in years past. I came out of school with the knowledge and skills to compete with estheticians with five or 10 years of experience. If you have any type of master esthetics credential, the job offers are abundant.
- - Erin Clausen, 530 Ash Street, Belle en Vie Day Spa, Susanville, CA
- Boy, I sure do remember being in this position. It seemed that every classified I glanced at required two or three years of experience. Sometimes being a receptionist or retail manager or marketing person is the way to get your foot in the door. Then when a position becomes available, you already know the staff and have an upperhand on the availability of the job. Trying to connect and build a bridge with the interviewing person is a skill that is a must. Finding something in common to converse about, and telling them about your strong qualities can persuade them to give you a chance. It takes charisma, poise and confidence to be able to attract someone to you, but don't layer it on too thick ... in this industry being genuine, sincere and caring should be the esthetician's persona. Putting your resume online can help by letting the employer find you. If all else fails, check into the local spas for a room rental. Sometimes, you just need to establish yourself in the industry. Just do facials and waxing and keep your overhead to a minimum. Then in a year or two, you may either choose to stay on your own, or hit the job market again. Employers always want to know what you can bring to the table. If you have lots of faithful clients, you definitely are a value to their establishment.
- - Mary Toukan, Licensed Esthetician, Merle Norman Day Spa Magnolia, Plantersville, TX
- I always look for a willingness to learn, professionalism and people skills. You can teach the rest.
- - Becky Kuehn, Owner, Evergreen SkinCare Solutions, Inc., Tacoma, WA
- I believe that a new esthetician would be most valuable to the spa by not limiting their waxing skills. I have come across a lot of estheticians who simply won't wax a bikini or perhaps a clients underarms. These services are valuable to the client, and when the esthetician is simply unwilling to go there, the spas are then forced to find a thoroughly trained and willing esthetician who can perform all the services on the menu. Waxing is the bread and butter service for the survival of all spas. Facial and body treatments are simply the bonus.
- - Brenda Goebel Denesowicz, Esthetician/owner, The Bee Hive, Wilmington , DE
- Have another skill to sell: massage, nails, even website knowledge or reception work. Having something else to do when times are slow makes you more valuable to any spa.
- - Tonya Atkinson, Esthetician, , Interlochen, MI
- Work for free. Tell the owner that you would be proud to work for them as soon as they think you're ready. Think about this great opportunity like you were going back to school for a master's degree. Help out with reception work, go to all the educational programs offered, be available and helpful. Ask for a three-to-six month trial time. Even if you're not hired in spite of doing all the above ...y ou have come out of it ahead of the game. School has cost you nothing.
- - Jane Aransky, Owner/Esthetician, La Residencia Spa, Newton, MA
- I believe new estheticians need to take the initiative to be the best that they can be and practice, practice, practice. The esthetician needs to 'show' the interviewer their skills. Just because someone has been providing the service longer, does not mean that they are the best candidate for the job.
- - Suzi Sandmann, Owner, VIBE Salon, Barron, WI
- A new esthetician should dress professionally with hair and makeup to inquire at the spa that they are interested in arranging an interview with, as well as provide a current resume. Introduce yourself at the front desk and ask if you may submit your resume and if possible have a spa tour. When you sit for an interview, know as much about the facility as possible. Express a keen interest to learn all their protocol and methods. Be humble, but passionate. Listen and assess how you can be an asset, and then express your desire to be a member of the team. Compensation is important, but to get your foot in the door, be willing to start at whatever level possible with the opportunity to prove that you can become a valuable member of the team.
- - Kaffee Keldie, Esthetician/Owner, Kaffee's Garden Spa, West Palm Beach, FL
- Appearance first; this will open the door. A willingness to assimilate into the culture of the spa and a desire to learn new services, techniques and products second. Set goals, monitor them and be sure to stay on track. Get clear about what is expected of you.
- - Angela Quadagno, Owner, Essencia Salon, North Palm Beach , FL
- Seek out and attend any advanced skin care training available to you. Make sure you have received additional skin care training before even applying for positions at places you truly want to work. Don't just makes promises and express interest in attending these advanced skin care training sessions--follow through and do it!
- - Daphne Keplinger-Myers, Owner, Lakeshore Natural Skin Care, Holland, MI
- I have seen a lot of very weak resumes. I know that massage schools in Seattle are telling their graduates not to put past work history and only the relevant massage info, and it seems that the esthetic schools may be doing the same thing. Work history is the most important info on your resume. If you can show that you have a good work ethic, you have stayed at a previous job for an extended amount of time and your previous employer will/can give you a good reference, your resume should go to the top of the stack. Also, make your resume stand out. I think that people don't believe that a resume that looks nice makes a difference, but it does. I am willing to take the risk on an esthetician right out of school if they have the qualities mentioned. Of course retail to service needs to be proven in school--sorry, can't get away without processing great retail skills!
- - Meghann Lawrence, Chief of Operations, Ummelina Seattle and Yakima Valley Spa Retreats, Seattle, WA
- Explore first the product line used by the spa; make yourself aware of how to apply your knowledge of your school line to their line. Exert confidence and poise, and above all else, present yourself in a professionally dressed manner. We are very much a unique profession, and clients look to us for advice and care. It is our responsiblility to look and be professional in our patient care, attitude, dress, and how we address our clients. It is important to educate our clients in their skin care needs. We are not just washing their faces.
- - Dee Bowman, Esthetician/Spa Manager/LMT, Studio 210, Brandon, FL
- Following are 10 things a new esthetician should do to get hired at their desired location. 1. Do your homework on the company you are submitting an application to by doing research into the history and names of the people in charge. Google the company and names to find out more about them. 2. Find out how the company that you are applying to expects their employees to dress. Then dress according to their attire when interviewing with them. 3. Know what they are offering for treatments and products. Be very familiar with these two. If you are not familiar with some of the treatments or products, sign up for a class so you can learn more about the treatments or products they are offering. 4. Google the treatments and products they are offering and learn more about how and when these treatments should be offered. Also know the products functions in correlation to the treatments they offer. 5. Watch as many You Tube videos on skin treatments as possible. 6. Get all copies of your certificates and anything that has to do with your skin care education and put them in a folder or binder; this is your portfolio. Bring this to show to the person you will be interviewing with. 7. Become a member of an association in the skin care industry. 8. Have confidence in yourself. Know that you are worthy for the job and that you will be valuable to this company. 9. Remember while interviewing with any company that you are interviewing them to see if you even want to work for them. Yes they need you, but do you need them? 10. Show up 20 minutes early.
- - Charlene Keefe, Owner, Skin By Char, Huntington Beach, CA
- A new esthetician needs to have the drive to learn and take on new tasks without fear, as well as have an outgoing personality to draw people to her.
- - Karen Felix, Lead Esthetician, The Club at Carlton Woods, The Woodlands, TX
- A new esthetician should take a class and learn how to do something that other estheticians in the spa may not offer, such as electrolysis, threading, makeup artistry, eyelash extensions or aromatherapy. Master one of these techniques, and you will be a valuable asset. Always stay current with trends in skin care and increase your knowledge base whenever you can. Don't think just because you've finished school that learning stops: it doesn't.
- - Jennifer Fitzpatrick, Owner/Esthetician, The Zen Den, Baltimore, MD
- As we all know, schools get by with the basics. As a new esthetician, you should be acquiring as much continuing education as you possibly can. Sign up for classes at the a school that offers continuing ed or go to nearby conferences. The more experience you get on your own, the better it looks to an employer. It shows you have incentive and passion for the industry, and that you're not just looking for a free ride.
- - Beverly Miller, President, Tranquility Spa and Wellness, St. Charles, Illinois