25 Spa Industry Changes by 2020

By: Carol and Robert Trow

Posted: November 29, 2010, from the December 2010 issue of Skin Inc. magazine.

page 7 of 7

2.esa.un.org/unup

(Both accessed Oct 15, 2010)

Carol Trow, RN, began her career as a nurse and transitioned into marketing as the director of marketing for a Fortune 1,000 company. She went on to start a marketing firm that specializes in practice enhancement for plastic surgeons, cosmetic dermatologists, lawyers and CPAs. Carol has more than 15 years of experience in the medical skin care field, and together with her husband Rob, owns DermaConcepts USA, distributors in the Eastern United States for Environ Skin Care.

Robert Trow is an authority in the business of skin care, regularly has articles included in professional publications and maintains an active consulting practice. He speaks frequently on current and emerging topics of interest at national and international meetings, as well as to medical spas, estheticians and physicians.