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The Hartman Group is conducting a study on attitudes towards sustainability to determine what messages and actions resonate with the consumer. The market research firm claims that companies face challenges in understanding what factors consumers base their sustainability purchases on. "There is still a gap between industry initiatives and consumer understanding. Our goal with this study is to provide companies with meaningful consumer conversations to close that gap," added the Group.
Product category affects attitudes
Sustainability Outlook 2008 will also look into how consumer attitudes towards sustainability vary in relation to different product categories. Hartman Group spokesperson Alison Worthington told CosmeticsDesign.com, "Sustainability is first and foremost a personal issue so consumers are most likely to consider sustainability to be important in products that come into close contact with the body everyday."
Worthington added that sustainability is therefore a hot topic in personal care and food and beverages. In these industries, she said, packaging and ingredients are expected to be most important in the eyes of consumers. "Sustainability is a massive business opportunity. This is driven partly by the cultural shift of consumers wanting to align themselves with companies that share their values," said the Hartman Group.
To gain a complex understanding of consumer attitudes to sustainability, the Hartman Group will be using a quantitative survey of 1,600 U.S. consumers alongside in-depth questioning.