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Customer Service

New in Customer Service (page 8 of 19)

Sep
24
2010

How Social Media Can Help Your Spa

How Social Media Can Help Your Spa
By: Rachel L. Johnson and Ada S. Polla

Does your head spin when someone mentions Facebook or Twitter? Discover how these social media outlets--and others--can result in increased spa revenue.

Sep
24
2010

Retailing Results are More Than Skin Deep

client shopping for spa retail products
By: Jenny Hogan

Incorporating retail into every step of a normal service is a proven way to guarantee profits.

Aug
24
2010

New Gift Card Rules Aimed to Help Consumer

Do the gift cards offered by your spa meet these new standards?

Aug
23
2010

Viewpoint: Healing the Industry, the World and Ourselves

woman getting facial massage
By: Jane Wurwand

The first step in healing the world is healing clients—one skin at a time.

Jul
22
2010

Appealing to the New Consumer

A recent article from Kline & Company explains the leanings of today's consumer, providing valuable insight into what your clients are thinking and how they are dealing with this brave new world.

Jul
14
2010

5 Tips to Boost Clients' Images and Careers

Image consulting company Avidere LLC offers five tips to help improve your clients' visual resume--their image.

Jun
28
2010

Bringing Humanitarian Efforts to the Spa

tree made of hands
By: Jeannette and Randy Kravitz

Supporting a charitable cause can make a difference in the world ... and in your business.

Jun
28
2010

Streamline and Save With Software

software box
By: Tiffany Neumann

The benefits of spa software can make a world of difference in today's business climate.

Jun
28
2010

Great Customer Service + Happy Clients = Profitability

woman talking on the phone and accepting credit card
By: Melinda Taschetta-Millane

Ensure that every service you provide is a great one.

May
26
2010

Business Success, Part III: Strategies for Success

Mii amo
By: Cathy Christensen

Whether yours is an established spa or a new one, it is important to have some nitty-gritty strategies to take it to the next level.