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New in Customer Service (page 7 of 16)
By: Marc Ronert, MD, PhD
Knowing who is a client and who is a patient can help medical professionals provide the best service for both groups of customers.
By: Tracy L. Drumm
Learn to develop and employ new strategies to keep afloat in today's economy.
By: Mindy Terry
Learn what drives your clients to craft the perfect program for your spa.
Some of the beauty industry's top professionals from the P&G Salon Professional division are offering up their best insights on the coming year.
By: Abby Penning
Get your clients really involved in their spa experience by focusing on your music selections.
By: Ron Mataya
Research the best options for your business and be rewarded with increased reporting, marketing and client care capabilities.
By: Melinda Taschetta-Millane
During these challenging times, so many of your clients are giving thanks for you.
A new survey shows how hairstylists may be helpful in encouraging older clients to get the health care help they need, and it reflects the relationship many spa professionals have with their clients, as well.
By Laura Root and James Mason
Take action to maintain profitability, increase sales and ensure your revenue stream stays viable.
By: Jane Wurwand
Treat your clients as consumers to help create the business shift your spa needs.