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New in Customer Service (page 5 of 17)
By: Dawn Gantt
Tap into your current client roster to increase appointments and profitability.
By: Emily Katz
Combining skin care with cosmetics appeals to your clients who are seeking economy and efficiency.
By: Patricia Fripp
Today’s consumer expects great service beyond all else—is this something you can provide?
By: Christine Heathman
Only by pushing yourself and your goals will you truly find spa success.
By: Melinda Taschetta-Millane
Words of advice from your peers about making Groupon work for you.
Read exclusive commentary from spa safety expert Janet McCormick about how a focus on spa sanitation and safety, beginning in your nail area, can result in satisfied, trusting and repeat clients.
By: Wendy Lewis
Increase the loyalty of existing clients and the number of new clients by offering timely, thoughtful promotions.
By: David Suzuki
Satisfying today's consumer requires much more than in years past.
Formerly known as SpaFinder Deal Days, Wellness Week is an initiative devoted to helping people jumpstart healthier, happier lives.
Only on SkinInc.com: During the holiday season, alarming news stories came out regarding poor sanitation in spas. Deedee Crossett, prominent spa industry leader and California board member, provides 10 easy-to-follow tips that will keep your spa--and the spa industry--in good standing.