Most Popular in:

Customer Service

New in Customer Service (page 4 of 18)

May
28
2013

10 Ways to Make Clients (and Your Team) Feel Special

Customer service
By: Deedee Crossett

Show appreciation and be of service to your clients and your team this month ... and every month!

May
28
2013

Reflections: The Power of Self-perception

Cathy Christensen
By: Cathy Christensen

Dove recently conducted a social experiment to illustrate how women are their own worst beauty critics.

May
01
2013

General Client Management

Client management
By: Laura Cooksey

Managing clients can make all the difference in establishing a successful relationship.

Apr
30
2013

Reflections: Be Inspired and Make a Difference

Face & Body Midwest 2013
By: Cathy Christensen

Simply tip-toeing out of your comfort zone can be the first step to becoming inspired.

Mar
29
2013

A Drama-free Workplace

skin care facility employees creating drama
By: Eric Stephenson

A drama-free workplace is the beginning of a stress-free client experience.

Mar
28
2013

Making Wellness a Win-Win

Position your skin care facility as a strategic-wellness partner.
By: Debra Koerner

Wellness is more than a buzzword; it's a culture for many people and also a valuable boost to your bottom line.

Feb
28
2013

Dealing With a Difficult Client

By: Jay A. Shorr

By understanding and resolving complaints, you can make disgruntled clients advocates for your skin care facility.

Jan
30
2013

Put Your Clients to Work

By: Bill Lee

If you can harness the knowledge, natural enthusiasm and peer influence of your very best clients, they’ll effectively work for your facility.

Jan
02
2013

Why Dealing With Difficult Team Members Will Lead to Happier Clients

By: Ron Kaufman

If your employees are not happy, it’s not likely they’ll deliver stellar service.

Oct
31
2012

Healthy Aging Through the Ages

professional skin care clients of all ages
By: Rhonda Allison

Use this guide as a first step in offering personalized skin care solutions to clients of many different ages.