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New in Customer Service (page 4 of 18)
By: Cathy Christensen
Simply tip-toeing out of your comfort zone can be the first step to becoming inspired.
By: Eric Stephenson
A drama-free workplace is the beginning of a stress-free client experience.
By: Debra Koerner
Wellness is more than a buzzword; it's a culture for many people and also a valuable boost to your bottom line.
By: Jay A. Shorr
By understanding and resolving complaints, you can make disgruntled clients advocates for your skin care facility.
By: Bill Lee
If you can harness the knowledge, natural enthusiasm and peer influence of your very best clients, they’ll effectively work for your facility.
By: Ron Kaufman
If your employees are not happy, it’s not likely they’ll deliver stellar service.
By: Rhonda Allison
Use this guide as a first step in offering personalized skin care solutions to clients of many different ages.
By: Aaron Sonnenschein
It’s a win-win—use this method to introduce clients to your facility while making a charitable contribution.
By: Louis Silberman
Encourage clients to give a gift to themselves—the gift of great skin.
By: Naomi Serviss
What steps should your facility take to serve this growing clientele?