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Customer Service

New in Customer Service (page 4 of 19)

Jul
01
2013

Customize Client Wellness

Customizing client wellness
By: Debra Koerner

Customizing your skin care facility to meet the needs of your client base might seem like a no-brainer, but few businesses get this part right.

May
28
2013

Never Fire a Client

Customer service
By: Joseph and JoAnn Callaway

You'll fail to benefit from countless opportunities if you're second-guessing your decision to work with certain clients.

May
28
2013

10 Ways to Make Clients (and Your Team) Feel Special

Customer service
By: Deedee Crossett

Show appreciation and be of service to your clients and your team this month ... and every month!

May
28
2013

Reflections: The Power of Self-perception

Cathy Christensen
By: Cathy Christensen

Dove recently conducted a social experiment to illustrate how women are their own worst beauty critics.

May
01
2013

General Client Management

Client management
By: Laura Cooksey

Managing clients can make all the difference in establishing a successful relationship.

Apr
30
2013

Reflections: Be Inspired and Make a Difference

Face & Body Midwest 2013
By: Cathy Christensen

Simply tip-toeing out of your comfort zone can be the first step to becoming inspired.

Mar
29
2013

A Drama-free Workplace

skin care facility employees creating drama
By: Eric Stephenson

A drama-free workplace is the beginning of a stress-free client experience.

Mar
28
2013

Making Wellness a Win-Win

Position your skin care facility as a strategic-wellness partner.
By: Debra Koerner

Wellness is more than a buzzword; it's a culture for many people and also a valuable boost to your bottom line.

Feb
28
2013

Dealing With a Difficult Client

By: Jay A. Shorr

By understanding and resolving complaints, you can make disgruntled clients advocates for your skin care facility.