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Customer Service
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Grow With Existing Clients
By: Dawn Gantt
Tap into your current client roster to increase appointments and profitability.
The New Alchemy of Multitasking Makeup
By: Emily Katz
Combining skin care with cosmetics appeals to your clients who are seeking economy and efficiency.
Keeping Up With Vigilante Consumers
By: Patricia Fripp
Today’s consumer expects great service beyond all else—is this something you can provide?
Business Success is Never Convenient
By: Christine Heathman
Only by pushing yourself and your goals will you truly find spa success.
Recruiting and Retaining Clients
By: Melinda Taschetta-Millane
Words of advice from your peers about making Groupon work for you.
Only on SkinInc.com: How Spa Sanitation Can Increase Clients AND Profits
Read exclusive commentary from spa safety expert Janet McCormick about how a focus on spa sanitation and safety, beginning in your nail area, can result in satisfied, trusting and repeat clients.
Bringing in Promotions
By: Wendy Lewis
Increase the loyalty of existing clients and the number of new clients by offering timely, thoughtful promotions.
Today's Skin Therapist
By: David Suzuki
Satisfying today's consumer requires much more than in years past.
SpaFinder Wellness Week Set for March 21-27, 2011
Formerly known as SpaFinder Deal Days, Wellness Week is an initiative devoted to helping people jumpstart healthier, happier lives.
10 Spa Safety Tips, Exclusively From Deedee Crossett
Only on SkinInc.com: During the holiday season, alarming news stories came out regarding poor sanitation in spas. Deedee Crossett, prominent spa industry leader and California board member, provides 10 easy-to-follow tips that will keep your spa--and the spa industry--in good standing.