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Customer Service

New in Customer Service (page 3 of 19)

Dec
04
2013

‘Tis the Season for ... Face & Body® Midwest

<em>Face & Body<sup>®</sup> Midwest</em>
By: Sandy “Claus” Chapin

It's time to start planning to attend next year's event, which takes place March 22–24, 2014, in the Skyline Ballroom at McCormick Place in Chicago.

Nov
07
2013

Small Businesses Pulling Out All the Stops for the Holidays

Small Businesses Pulling Out All the Stops for the Holidays

With five fewer shopping days between Thanksgiving and Christmas, many small business owners say they’ll be pulling out all of the stops to get customers into stores during the critical holiday shopping season.

Nov
01
2013

Making Loyalty Programs Work for You

Making Loyalty Programs Work for You
By: Elaine Sauer

When executed with client ease in mind, loyalty programs become a win-win for everyone.

Nov
01
2013

Register for the Repeĉhage Annual Network Power Lunch—Champagne Brunch

Repeĉhage Annual Network Power Lunch&mdash;Champagne Brunch

December 9, 2013 from 11AM–4PM Repêchage will be holding the annual Network Power Lunch—Champagne Brunch.

Oct
31
2013

10 Things Every Makeup Artist Must Know

10 Things Every Makeup Artist Must Know
By: Deedee Crossett

Makeup artist Alphonse Weibelt shares his must-know tips for today's makeup artists.

Oct
02
2013

Online Dating: Build Relationships and Stimulate Client Engagement Via Social Media

Online Dating: Build Relationships and Stimulate Client Engagement Via Social Media
By: Ashley Ludgood

The online nature of today's social-sphere can seem daunting; yet, it is necessary to compete in any modern market.

Oct
01
2013

Easy Ways to Retain Clients and Reward Loyalty

Easy Ways to Retain Clients and Reward Loyalty
By: Meredith Foster

Thorough consultations; rebooking immediately; rewarding and offering incentives will result in increased client retention.

Sep
03
2013

Update Your Facility on a Budget

Updating Your Facility
By: Heidi Lamar

Stay competitive and enhance your spa by offering impeccable service and including some well-placed "wow."

Sep
03
2013

A Fresh Perspective

Cathy Christensen
By: Cathy Christensen

When was the last time you saw your skin care facility with a fresh pair of eyes?

Sep
03
2013

Where Your Lost Clients Went and How to Get Them Back

Customer service
By: Lyn Ross

If your skin care facility is consistently losing clients, it could be due to perceived quality of customer service.