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Customer Service

New in Customer Service (page 3 of 18)

Oct
01
2013

Easy Ways to Retain Clients and Reward Loyalty

Easy Ways to Retain Clients and Reward Loyalty
By: Meredith Foster

Thorough consultations; rebooking immediately; rewarding and offering incentives will result in increased client retention.

Sep
03
2013

Update Your Facility on a Budget

Updating Your Facility
By: Heidi Lamar

Stay competitive and enhance your spa by offering impeccable service and including some well-placed "wow."

Sep
03
2013

A Fresh Perspective

Cathy Christensen
By: Cathy Christensen

When was the last time you saw your skin care facility with a fresh pair of eyes?

Sep
03
2013

Where Your Lost Clients Went and How to Get Them Back

Customer service
By: Lyn Ross

If your skin care facility is consistently losing clients, it could be due to perceived quality of customer service.

Jul
31
2013

8 Behaviors That Hurt Client Relationships

Client relationships
By: Joseph Callaway

If you commit yourself to your clients' best interests, your bad relationship behaviors will begin to dissipate on their own.

Jul
31
2013

10 Ways to Go Global Right Now!

Go global
By: Deedee Crossett

Going global isn't as complication as you might think.

Jul
12
2013

VIDEO: Steering Clients Away From DIY Recipes and Celeb Advice

Teresa Stenzel

Who's the expert here? Advice on DIY recipes, celebrity quotes and reclaiming your esthetic expertise with Teresa Stenzel, Bioelements director of education.

Jul
01
2013

Customize Client Wellness

Customizing client wellness
By: Debra Koerner

Customizing your skin care facility to meet the needs of your client base might seem like a no-brainer, but few businesses get this part right.

May
28
2013

Never Fire a Client

Customer service
By: Joseph and JoAnn Callaway

You'll fail to benefit from countless opportunities if you're second-guessing your decision to work with certain clients.