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By: Sandy “Claus” Chapin
It's time to start planning to attend next year's event, which takes place March 22–24, 2014, in the Skyline Ballroom at McCormick Place in Chicago.
With five fewer shopping days between Thanksgiving and Christmas, many small business owners say they’ll be pulling out all of the stops to get customers into stores during the critical holiday shopping season.
By: Elaine Sauer
When executed with client ease in mind, loyalty programs become a win-win for everyone.
December 9, 2013 from 11AM–4PM Repêchage will be holding the annual Network Power Lunch—Champagne Brunch.
By: Deedee Crossett
Makeup artist Alphonse Weibelt shares his must-know tips for today's makeup artists.
By: Ashley Ludgood
The online nature of today's social-sphere can seem daunting; yet, it is necessary to compete in any modern market.
By: Meredith Foster
Thorough consultations; rebooking immediately; rewarding and offering incentives will result in increased client retention.
By: Heidi Lamar
Stay competitive and enhance your spa by offering impeccable service and including some well-placed "wow."
By: Cathy Christensen
When was the last time you saw your skin care facility with a fresh pair of eyes?
By: Lyn Ross
If your skin care facility is consistently losing clients, it could be due to perceived quality of customer service.