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Customer Service
New in Customer Service (page 2 of 15)
Welcoming the Disabled Spa-goer
By: Naomi Serviss
What steps should your facility take to serve this growing clientele?
Is Your Customer Service Training Missing the Mark?
By: Ron Kaufman
Education teaches team members how to think about service in any situation and then choose the best actions to take.
Exceed Expectations for Repeat Business
By: Carrie Griffin
Work to stand out from the competition with exceptional customer service and professionalism.
How Software Helps Streamline Business Operations
By: Thom Boersma
Business management software allows skin care facilities to maximize efficiency.
Only on SkinInc.com: The Client Type That Will Activate Your Marketing Efforts
Active Healthy Lifestyles (AHLs) are a demographic group that could hold the key to your spa's success. Exclusive commentary and stats from Marc Williams of Williams-Helde Marketing Communications explain that If your spa appeals to a member of this market, you not only reach one client ... you reach many.
Educating With Science
By: Melinda Taschetta-Millane
Your peers are using science to back up treatment and retail recommendations.
Only on SkinInc.com: Are Customers Always Right?
Rewarding complainers is a no-win policy; instead, consider ways that you can reward your most loyal and profitable clients.
Making More Money Per Treatment Room
By: Melinda Minton
Your treatment rooms are the starting point for many profitable practices in your skin care facility.
Only on SkinInc.com: Top 10 Tips to Generate and Retain Business Through Customer Service
This week is Customer Service Week! Use these customer service tips from Richard Shapiro, president and founder of The Center For Client Retention, that are especially for the skin care industry to help generate repeat business.
Only on SkinInc.com: Spa Visionary Susie Ellis Explains How Spa Evidence Can Improve Your Business
SpaFinder's Susie Ellis recently played an instrumental role in building the new website spaevidence.com, providing your spa with the ability to find medical research to help support your treatment options, making clients more likely to trust your skin health recommendations and become regular clients. Find out how!