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Customer Service

New in Customer Service (page 16 of 19)

Jun
09
2008

Be the Change You'd Like to See in the World

By: Melinda Taschetta-Millane

Keep sensitivity on the front burner of your spa.

Jun
09
2008

The Differences Between Men and Women--Part 1: The Brain and Personality Development

By: Guy Lewis, PhD

The first installment in this three-part series explores the early periods of sensory, motor, visual-spatial, cognitive and emotional developmental stage theories.

Jun
06
2008

The Differences Between Men and Women--Part II: Stereotyping and Its Effects on Product Perception

By: Guy Lewis, PhD

Identify the significant differences in the way male and female roles are culturally portrayed.

Jun
05
2008

Developments Planned for PCPC's Cosmetic Ingredient Review Panel

The Personal Care Products Council has announced new developments set to strengthen and expand its Cosmetic Ingredient Review Panel.

Jun
04
2008

Six out of 10 Consumers Believe United States in Recession

According to The NPD Group, Inc., the percentage of consumers who feel we are in tough times or a recession has increased since April.

May
30
2008

Musical Motivations

By: Lauren Williamson

Play the right tune for your clients with the soothing sounds of precisely chosen music.

May
28
2008

Publisher's Note: Look Good ... Feel Better

By: Annette Delagrange

Let this life-changing program for women, men and teens inspire you.

May
23
2008

Good Hands: Stepping Up for Success

By Annet King

Pull your spa--and yourself--up from the starting point with these tips on selling your services.

May
19
2008

Sustainability--The Next Evolution of the Skin Care Industry

By Frederic Holzberger

To foster sustainability, examine where the spa industry has been, where it currently is, and where it's going.

May
19
2008

Growing Your Career: The Multiple Rewards of Collaborative Workforces

By Victoria L. Rayner

Discover the benefits that can be reaped from establishing team-based protocols within your esthetic practice.