Most Popular in:

Customer Service

New in Customer Service (page 16 of 18)

May
23
2008

Good Hands: Stepping Up for Success

By Annet King

Pull your spa--and yourself--up from the starting point with these tips on selling your services.

May
19
2008

Sustainability--The Next Evolution of the Skin Care Industry

By Frederic Holzberger

To foster sustainability, examine where the spa industry has been, where it currently is, and where it's going.

May
19
2008

Growing Your Career: The Multiple Rewards of Collaborative Workforces

By Victoria L. Rayner

Discover the benefits that can be reaped from establishing team-based protocols within your esthetic practice.

May
19
2008

Keeping Up With the Jonesers

By Melinda Taschetta-Millane

Generation Jones--those 41-52--are your clients.

May
05
2008

ISPA Offers Spa Savings Tips

To help clients who are finding fewer funds available for spa visits, the International SPA Association is offering tips for spa deals.

Apr
23
2008

Growing Your Career: Dealing With Disfigurements

By Victoria L. Rayner

By being prepared to handle clients with altered appearances, you can help them--and yourself--in countless ways.

Apr
23
2008

Outlining Success

By Melinda Taschetta-Millane

Take notes from the America's Expo for Skin Care & Spa 2008 keynote speaker on making your business world-class.

Apr
23
2008

Keeping Your Spa Sanitary

By Cathy Christensen

Due to recent cringe-worthy incidents and the growing popularity of spas, more diligence than ever is required to keep your spa clean and successful.

Apr
23
2008

Strive for Extraordinary

By Annette Delagrange

Provide that little something extra for your clients.

Apr
23
2008

Customer Service--It's in the Details

By Melinda Taschetta-Millane

Don't lose sight of the little niceties that can make or break a spa experience.