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Customer Service

New in Customer Service (page 16 of 19)

Jun
04
2008

Six out of 10 Consumers Believe United States in Recession

According to The NPD Group, Inc., the percentage of consumers who feel we are in tough times or a recession has increased since April.

May
30
2008

Musical Motivations

By: Lauren Williamson

Play the right tune for your clients with the soothing sounds of precisely chosen music.

May
28
2008

Publisher's Note: Look Good ... Feel Better

By: Annette Delagrange

Let this life-changing program for women, men and teens inspire you.

May
23
2008

Good Hands: Stepping Up for Success

By Annet King

Pull your spa--and yourself--up from the starting point with these tips on selling your services.

May
19
2008

Sustainability--The Next Evolution of the Skin Care Industry

By Frederic Holzberger

To foster sustainability, examine where the spa industry has been, where it currently is, and where it's going.

May
19
2008

Growing Your Career: The Multiple Rewards of Collaborative Workforces

By Victoria L. Rayner

Discover the benefits that can be reaped from establishing team-based protocols within your esthetic practice.

May
19
2008

Keeping Up With the Jonesers

By Melinda Taschetta-Millane

Generation Jones--those 41-52--are your clients.

May
05
2008

ISPA Offers Spa Savings Tips

To help clients who are finding fewer funds available for spa visits, the International SPA Association is offering tips for spa deals.

Apr
23
2008

Growing Your Career: Dealing With Disfigurements

By Victoria L. Rayner

By being prepared to handle clients with altered appearances, you can help them--and yourself--in countless ways.

Apr
23
2008

Outlining Success

By Melinda Taschetta-Millane

Take notes from the America's Expo for Skin Care & Spa 2008 keynote speaker on making your business world-class.