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Customer Service

New in Customer Service (page 15 of 19)

Jun
11
2008

Defining Your Customer by Consumer Type

By: Anna Lempereur-Moine

Learn about the four key consumer personalities and how to meet their specific needs.

Jun
10
2008

Culture Club

By: Camille Hoheb

Discover how to foster a positive and progressive culture in your medical spa.

Jun
10
2008

Today's Spa: Holiday Spa Treatments

By: Mary Bemis

During the winter months, spa menus throughout the country become more festive with the addition of special holiday treatments.

Jun
10
2008

New Study Reports Values of Adult Female Consumers

Marie Claire and Unity Marketing team up to educate marketers about the “All Access Woman”…

Jun
09
2008

A Prescription for Success, Part 2

By: Pat Lam

The second part of this two-part article addresses the importance of recording the results of a thorough skin examination.

Jun
09
2008

Skin Care With Compassion

By: Teresa Paquin

Advice and compassion can go a long way in helping clients who have cancer.

Jun
09
2008

Be the Change You'd Like to See in the World

By: Melinda Taschetta-Millane

Keep sensitivity on the front burner of your spa.

Jun
09
2008

The Differences Between Men and Women--Part 1: The Brain and Personality Development

By: Guy Lewis, PhD

The first installment in this three-part series explores the early periods of sensory, motor, visual-spatial, cognitive and emotional developmental stage theories.

Jun
06
2008

The Differences Between Men and Women--Part II: Stereotyping and Its Effects on Product Perception

By: Guy Lewis, PhD

Identify the significant differences in the way male and female roles are culturally portrayed.

Jun
05
2008

Developments Planned for PCPC's Cosmetic Ingredient Review Panel

The Personal Care Products Council has announced new developments set to strengthen and expand its Cosmetic Ingredient Review Panel.