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Customer Service

New in Customer Service (page 12 of 19)

Dec
30
2008

Mintel Maps Out Consumer Trends for 2009

three women laying their heads on their arms

Mintel, the global consumer and market research company, has released five ways consumers may adapt to the world's changes during the coming year.

Dec
19
2008

Satisfying Web Site Experiences Important for Consumer Sales

New research shows the importance of a quality Web site to sales both online and offline.

Nov
25
2008

The CLIENT Comes First

man in blue shirt holding question mark sign over face
By: Steven H. Dayan, MD and Terri A. Wojak

Meeting your clients' needs is a sure way to success.

Oct
23
2008

Education on Tanning Risks Help Women Choose Healthier Alternatives

Giving young women educational materials about the risks of indoor tanning helps them find healthier alternatives for changing appearances, a study says.

Oct
17
2008

Looking for a Few Good Men

half of man's smiling face
By: Troy Fairchild

Knowing what's going on in the mind of a male spa-goer can be the key to broadening your client base.

Oct
16
2008

Some Bottled Water Brands Contain Contaminants

An environmental advocacy group has released a study showing some bottled water brands exceed contaminant standards.

Oct
10
2008

Women are Affected by Economy; Find Solace in Beauty

Women are being forced to make cutbacks and major life adjustments due to the economic downturn, and are extremely anxious about the situation

Sep
25
2008

Reading Your Client

By: Steven H. Dayan, MD and Terri A. Wojak

By learning about the behaviors of typical medical spa clients, you can provide the best treatments possible.

Sep
17
2008

Getting to Know Millennium Mom

By: Donna C. Barson

By 2013, advertisers who want to increase market share will need to replace old attitudes with new realities by targeting more diverse demographic groups on a personal level.

Sep
03
2008

Spa Sanitation Awareness

By: Tara Manna

Remembering the details when keeping your spa tidy will result in a more satisfied and comfortable clientele.