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Customer Service

New in Customer Service (page 12 of 19)

Mar
13
2009

Men's Market Growth Slows, But is Still Rising

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Market analyst firm Datamonitor has released a new report on the growth of the men's grooming market, indicating factors such as price and familiarity are highly important to them.

Feb
27
2009

ISPA Releases Global Best Practices to Industry

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ISPA has made available a list of Global Best Practices to help ensure that spas provide quality services to their clients.

Jan
07
2009

Keep That Client!

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By: Elizabeth Roche, MD

Catering to your loyal clientele will result in career success.

Dec
30
2008

Mintel Maps Out Consumer Trends for 2009

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Mintel, the global consumer and market research company, has released five ways consumers may adapt to the world's changes during the coming year.

Dec
19
2008

Satisfying Web Site Experiences Important for Consumer Sales

New research shows the importance of a quality Web site to sales both online and offline.

Nov
25
2008

The CLIENT Comes First

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By: Steven H. Dayan, MD and Terri A. Wojak

Meeting your clients' needs is a sure way to success.

Oct
23
2008

Education on Tanning Risks Help Women Choose Healthier Alternatives

Giving young women educational materials about the risks of indoor tanning helps them find healthier alternatives for changing appearances, a study says.

Oct
17
2008

Looking for a Few Good Men

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By: Troy Fairchild

Knowing what's going on in the mind of a male spa-goer can be the key to broadening your client base.

Oct
16
2008

Some Bottled Water Brands Contain Contaminants

An environmental advocacy group has released a study showing some bottled water brands exceed contaminant standards.

Oct
10
2008

Women are Affected by Economy; Find Solace in Beauty

Women are being forced to make cutbacks and major life adjustments due to the economic downturn, and are extremely anxious about the situation