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Customer Service
New in Customer Service (page 11 of 15)
Consumers Becoming More Discerning on Companies' Greening Claims
An increase in customer relations and sincerity in the implementation of the green trend, which continues to grow, is necessary to further development consumer trust, says the Natural Marketing Institute.
Community Service: Get Involved
By: Erin Zaleski
Increase your spa's visability in the community by becoming passionate about a charitable cause and giving back.
The Power of Social Fluency
By: Annet King
Networking is crucial for business success, and it happens in more ways than you can imagine.
Short and Sweet
By: Mary Bemis
Discover how miniservices can offer spa clients a real respite in no time.
A Prescription for Success
By: Pat Lam
In Part 1 of this two part article, discover the importance of utilizing a thorough and complete prescription sheet when consulting with clients.
Defining Your Customer by Consumer Type
By: Anna Lempereur-Moine
Learn about the four key consumer personalities and how to meet their specific needs.
Culture Club
By: Camille Hoheb
Discover how to foster a positive and progressive culture in your medical spa.
Today's Spa: Holiday Spa Treatments
By: Mary Bemis
During the winter months, spa menus throughout the country become more festive with the addition of special holiday treatments.
New Study Reports Values of Adult Female Consumers
Marie Claire and Unity Marketing team up to educate marketers about the “All Access Woman”…
A Prescription for Success, Part 2
By: Pat Lam
The second part of this two-part article addresses the importance of recording the results of a thorough skin examination.