Most Popular in:

Customer Service

New in Customer Service (page 11 of 19)

Dec
28
2009

Beauty Industry Pros Offer Tips for 2010

hand holding blue lightbulb

Some of the beauty industry's top professionals from the P&G Salon Professional division are offering up their best insights on the coming year.

Nov
24
2009

The Sounds of Spa

Eluv playing crystal bowl
By: Abby Penning

Get your clients really involved in their spa experience by focusing on your music selections.

Oct
26
2009

Getting the Most From Your Spa Software

CD turning into puzzle pieces
By: Ron Mataya

Research the best options for your business and be rewarded with increased reporting, marketing and client care capabilities.

Oct
26
2009

Count Your Blessings

woman with hands folded under chin
By: Melinda Taschetta-Millane

During these challenging times, so many of your clients are giving thanks for you.

Oct
08
2009

Beauty Professionals Help Older Clients

older woman's face close up

A new survey shows how hairstylists may be helpful in encouraging older clients to get the health care help they need, and it reflects the relationship many spa professionals have with their clients, as well.

Sep
25
2009

Survive and Thrive

hand holding soil and plant
By Laura Root and James Mason

Take action to maintain profitability, increase sales and ensure your revenue stream stays viable.

Sep
25
2009

Saving Client's Skin--And Your Own

woman getting green facial mask
By: Jane Wurwand

Treat your clients as consumers to help create the business shift your spa needs.

Sep
09
2009

Consumers Show Preference for Biodegradable Packaging

New LOHAS research from the Natural Marketing Institute (NMI) shows consumers prefer biodegradable packaging over recyclable material.

Jun
29
2009

Making Room for Men

esthetician providing back rub to man
By: Laura Root and James Mason

Entice this untapped clientele by understanding the guy-ness of men.

Jun
01
2009

Relationships = Retention

By: Steven H. Dayan, MD and Terri Wojak

During a recession, the ability to excel at customer service is more important than ever.