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Customer Service

New in Customer Service (page 1 of 19)

Oct
02
2014

10 Things to Know About Your Clients

10 Things to Know About Your Clients
By: Deedee Crossett

In order to deliver great customer service, you need to know your customers better.

Oct
02
2014

Use Wellness to Build Team and Client Loyalty

Use Wellness to Build Team and Client Loyalty
By: Debra Koerner

The most important first step an owner can take is to set the intention to make well-being a focus.

Sep
02
2014

Become a Balance Mentor!

Cathy Christensen
By: Cathy Christensen

How can you entice stressed-out consumers into the friendly environs of your spa?

Aug
07
2014

Brand Loyalty in the Beauty Industry

Brand Loyalty in the Beauty Industry

Investigating a consumer’s brand loyalty can provide valuable insight on how a beauty company can tailor offerings to the needs of its specific customers.

Jul
31
2014

10 Things To Do to Grow Your Business

10 Things To Do to Grow Your Business
By: Deedee Crossett

Is your business evolving or is it stagnant?

Jul
31
2014

Welcome to the Future: Spicing Up Your Space With the Hybrid Concept

Welcome to the Future: Spicing Up Your Space With the Hybrid Concept
By: Heather Hickman

Think of the skin care space these days as a theater: It's always showtime, and the skin care professional is center stage.

Jun
27
2014

Booker Joins Forces With Yelp

Booker Joins Forces With Yelp

Booker announced that it will offer its merchants automated listings and real-time booking on Yelp, the company that connects consumers with local businesses.

Jun
27
2014

10 Things To Know Before Opening Your Business

10 Things To Know Before Opening Your Business
By: Deedee Crossett

Even industry veterans have a lot to learn when launching a new business.

May
20
2014

Grow Your Prom Business

Grow Your Prom Business

SalonBooker sits down with New York spa manager and director, Heidi Nanzo, who has had great success with prom clients at the spa.

Apr
01
2014

10 Things to Do to Spring-clean Your Spa

10 Things to Do to Spring-clean Your Spa
By: Deedee Crossett

Just in time for spring, here are 10 things you can do right now to spring-clean your treatment room.