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Customer Service

New in Customer Service (page 1 of 18)

Apr
01
2014

10 Things to Do to Spring-clean Your Spa

10 Things to Do to Spring-clean Your Spa
By: Deedee Crossett

Just in time for spring, here are 10 things you can do right now to spring-clean your treatment room.

Apr
01
2014

She’s Gotta Have It—Now! Decoding Omnichannel Retailing For Your Spa

She’s Gotta Have It—Now! Decoding Omnichannel Retailing For Your Spa
By: Annet King

Enhance the live, on-the-ground shopping experience with a sense of connection simply not possible on the Web.

Apr
01
2014

Put a Spring in Your Step!

Cathy Christensen
By: Cathy Christensen

How are you and your team welcoming the long-awaited spring season this year?

Mar
01
2014

“Do I Need a Face Lift?” Guiding Clients Through the Next Steps

“Do I Need a Face Lift?” Guiding Clients Through the Next Steps
By: Beverly Miller

It is important for you to stay educated in your industry, as well as dermatology and plastic surgery, so you can help answer this question with unbiased honesty.

Mar
01
2014

10 Things to Ask Every Client

10 Things to Ask Every Client
By: Deedee Crossett

Create an easy online survey or use a basic printed survey, and discover how you can better serve your clients.

Jan
31
2014

10 Things to Increase Add-on Services

10 Things to Increase Add-on Services
By: Deedee Crossett

Add-on services are an efficient and profitable way to improve client results.

Jan
31
2014

Cashing In on Dual Treatment Packages

Cashing In on Dual Treatment Packages
By: Jill Kohler

Reaching higher sales goals starts by educating clients about the remarkable benefits of treatment combinations.

Jan
31
2014

Find Your Sense of Focus at Face & Body® Midwest

<em>Face &amp; Body<sup>®</sup> Midwest</em>
By: Mary Richter

Take an inspiration break to renew your passion for the industry in order to spark creativity in your daily work.

Jan
31
2014

An Effervescent Experience

An Effervescent Experience
By: Cathy Christensen

Recent attendance at Repêchage's Network Power Lunch—Champagne Brunch brought enthusiasm and education.

Dec
04
2013

The Art of Customer Service

The Art of Customer Service
By: Lydia Sarfati

Creating a sublime experience is not about what you like; it is all about fulfilling the needs of your clients.