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Educating With Science
By: Melinda Taschetta-Millane
Your peers are using science to back up treatment and retail recommendations.
Only on SkinInc.com: Are Customers Always Right?
Rewarding complainers is a no-win policy; instead, consider ways that you can reward your most loyal and profitable clients.
Making More Money Per Treatment Room
By: Melinda Minton
Your treatment rooms are the starting point for many profitable practices in your skin care facility.
Only on SkinInc.com: Top 10 Tips to Generate and Retain Business Through Customer Service
This week is Customer Service Week! Use these customer service tips from Richard Shapiro, president and founder of The Center For Client Retention, that are especially for the skin care industry to help generate repeat business.
Only on SkinInc.com: Spa Visionary Susie Ellis Explains How Spa Evidence Can Improve Your Business
SpaFinder's Susie Ellis recently played an instrumental role in building the new website spaevidence.com, providing your spa with the ability to find medical research to help support your treatment options, making clients more likely to trust your skin health recommendations and become regular clients. Find out how!
Grow With Existing Clients
By: Dawn Gantt
Tap into your current client roster to increase appointments and profitability.
The New Alchemy of Multitasking Makeup
By: Emily Katz
Combining skin care with cosmetics appeals to your clients who are seeking economy and efficiency.
Keeping Up With Vigilante Consumers
By: Patricia Fripp
Today’s consumer expects great service beyond all else—is this something you can provide?
Business Success is Never Convenient
By: Christine Heathman
Only by pushing yourself and your goals will you truly find spa success.
Recruiting and Retaining Clients
By: Melinda Taschetta-Millane
Words of advice from your peers about making Groupon work for you.