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Management
New in Management (page 6 of 74)
Making Your First Hire
By: Kelly Richardson
New hires will add diversity to your business and increase profits.
11 Essential Bookkeeping Accounts for Any Small-business Owner
By: Lita Epstein
Take the time to learn how to understand your books, and you’ll have an excellent gauge of how well you’re doing.
Develop a Winning Return Policy
By: Regina M. Tucker
A clear, open-book return policy helps your skin care facility maintain superior customer service and keeps clients coming back.
Spas Speak— Introducing New Treatments
By: Naomi Serviss
Introducing new treatments and services is a crucial way to keep returning clients on their toes and entice new clients to come through your doors.
Face & Body Northern California 2012 a Smashing Success!
This past weekend in San Jose, CA, Face & Body Northern California welcomed thousands of attendees who were so excited to learn, network and grow!
Spa & Suppliers Raise Breast Cancer Awareness in October
Industry notables launch charitable efforts that also create awareness.
Give the Gift of Great Skin
By: Louis Silberman
Encourage clients to give a gift to themselves—the gift of great skin.
Staying Profitable as Your Spa Evolves
By: Patrick Vande Weg
Understand the characteristics, problem areas and crisis points associated with each growth phase of a business cycle.
Welcoming the Disabled Spa-goer
By: Naomi Serviss
What steps should your facility take to serve this growing clientele?
Is Your Customer Service Training Missing the Mark?
By: Ron Kaufman
Education teaches team members how to think about service in any situation and then choose the best actions to take.