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Management
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A Drama-free Workplace
By: Eric Stephenson
A drama-free workplace is the beginning of a stress-free client experience.
8 Ways to Make Your Small Business Better
By: Bonnie Harvey and Michael Houlihan
Get the basics right and keep the entrepreneurial engine humming.
Employer's Liability Insurance
By: Mary Lynne Blaesser
A rise in employment-related lawsuits is directly affecting the spa industry. Are you prepared?
Effectively Manage Your Retail Inventory
By: Mae Mañacap-Johnson
Retail inventory is a puzzle with many moving parts.
Part II: Technology in Your Spa—A Survival Guide for Today's Social World
By: Stephanie Jennings
Learn tips, tricks and strategies about your website and social media presence to better support the success of your business.
Making Wellness a Win-Win
By: Debra Koerner
Wellness is more than a buzzword; it's a culture for many people and also a valuable boost to your bottom line.
Establish Your T.O.U.C.H.
By: Alex Ignon
These tactics will help you market you and your business effectively and strengthen relationships with clients.
PBA and Kline & Company Announce a Collaboration to Broaden Market Research
The Professional Beauty Association and Kline & Company announce a strategic collaboration to gain broader market research based on groundbreaking data.
Part 1: Technology in Your Spa—A Survival Guide for Today's Social World
By: Stephanie Jennings
The way purchasing decisions are made has changed.
Dealing With a Difficult Client
By: Jay A. Shorr
By understanding and resolving complaints, you can make disgruntled clients advocates for your skin care facility.