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By: Michael Houlihan and Bonnie Harvey
Skin care facilities with highly engaged employees enjoy profit growth at three times the rate of their competitors.
By: Kathleen Richardson-Mauro and Jane M. Johnson
In order to achieve a successful afterlife, spa owners need to start laying the groundwork early for their emotional separation.
By: Michael Alaniz and Maritza Rodriguez
Although there is no single guaranteed fix, several very strong core values need to be factored in for retail success.
By: Christine Heathman
Learn the five words you should commit to your memory to help create a bigger, more powerful position for you skin care facility to grow into.
By: Deedee Crossett
Just in time for spring, here are 10 things you can do right now to spring-clean your treatment room.
By: Annet King
Enhance the live, on-the-ground shopping experience with a sense of connection simply not possible on the Web.
By: Cathy Christensen
How are you and your team welcoming the long-awaited spring season this year?
Corporate employers plan to spend a higher average per employee on wellness-based incentives within their health care programs this year, according to a new employer survey conducted by Fidelity Investments and the National Business Group on Health.
PM Digital released its latest Trend Report: Makeup and Skincare Brands Online, which presents significant findings and figures that reveal how brands effectively cater to online shopping.
By: Kimberley Matheson Shedrick
A loyal, lifelong client is the ultimate prize, which can be won through a relationship forged of emotional engagement before, during and after a visit.