Management Sponsored by
The 2014 holiday shopping season will be characterized by cautious spending, while economic realities bifurcate the American holiday shopper.
Giving away free samples can actually be more beneficial than discounting.
With the right outreach, education and encouragement, you will be able to build and keep your perfect team.
E-mail marketing puts control back into your hands and provides a direct line of communication with your audience.
Now is the best time to start planning for the busy holiday season.
In order to deliver great customer service, you need to know your customers better.
The most important first step an owner can take is to set the intention to make well-being a focus.
The quality of a skin care facility depends on the quality of its team—hiring motivated, energized employees is the key to company-wide success.
Benchmarking provides a means for spas to analytically measure themselves against their competitors.
No matter how much scientific research backs up a product's claims, or how expensive its ingredients, that product is only a good retail product if you can sell it.