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Nail & Hair Care Spa Awarded for Customer Service

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Customer service

Nail & Hair Care Spa in Ellicott City, Maryland, has received the City Beat News Spectrum Award for Excellence in Customer Satisfaction, making it the second year in-a-row that they have received the award.

The award is given to businesses that have had established a track record of positive customer service and satisfaction.  Nail & Hair Care Spa currently has two locations in Baltimore and Ellicott City. The services that they provide include waxings, facials, and hair and nail care.

"Excellent customer service entails treating each person with respect and kindness and adapts to the unique and specific needs of each individual." —Nam Nguyen, president of Nail & Hair Care Spa 

“We are not only focused on timely service but also impeccable quality,” said Nam Nguyen, president of the spa. “We are always working to satisfy our guests and have a positive attitude."

Nguyen added, "Excellent customer service entails treating each person with respect and kindness and adapts to the unique and specific needs of each individual. This is portrayed through the great relationships our nail technicians and receptionists share with so many of our guests. We are willing and ready to go above and beyond for the people who come in to see us.”