Navigating the often-complex world of digital spa services can be daunting when all you really want to do is provide great service to your clients. Charissa Beavers, director of business development southeast for Zeel.com, will discuss the new model of digital on-demand services during her keynote presentation on Sunday, October 8, 2017 at Face & Body Southeast Spa Conference & Expo in Atlanta.
“I’m most excited about meeting the business owners and directors and helping them understand a new way to recover lost revenue, optimize staffing and scheduling, and improve guest satisfaction,” said Beavers.Beavers will speak to the future of digital services and how you can use them to your advantage. Additionally, she will discuss how companies like Zeel and Manicube are changing the way service providers work and how consumers interact with spas.
“I hope that the owners and directors learn that they no longer have to turn away business, struggle during busy periods, or feel like they are unable to take a vacation or time away due to staffing concerns,” she added.
During her 45-minute presentation, Beavers will talk about:
- On demand services companies and how they work
- Compensation models used in the spa industry
- Key spa staffing statistics and the shortage of providers
- How to use on-demand services to engage your team and offer more flexible schedules
- How to fill treatment rooms and increase revenues using on-demand service providers
- How to boost guest satisfaction and loyalty
With over 20 years of experience as a spa strategist specializing in retail, operations, marketing, sales and team collaboration, Beavers has worked nationally with over 50 spas of all levels. She has also worked directly with spas that have been awarded “World’s Best” by Travel + Leisure magazine and “Five-Star” status by Forbes.
Zeel is an on-demand, massage company that operates in over 50 cities in the United States.
