Ireland-born Sarah Redmond, who is CIDESCO-certified, is the founder of Cocoon Urban Day Spa and co-founder of Cocoon Bare. She began her career at a spa in Dublin in 2000, and went on to join Decléor Skincare Paris and Sothys as an international skin care trainer. “The spa caters to both men and women, and is distinguished from other spas by offering thoroughly personalized services according to each client’s specific needs,” says Redmond.
Q: How do you stay current in this constantly changing industry?
A: “You have to move with the times. Education is key. We are constantly growing and changing. In 2013, we introduced our clients to injectables, dermaplaning and our most exciting new program to date: Restore Me—our infusion program administered by our resident physician. This is an intravenous micronutrient therapy that is delivered through an IV that replenishes your vitamin levels in a safe and luxurious environment.”
Becoming a skin care pro
“My insane love for skin care [made me go into the skin care industry]! I wanted to create the perfect blend of spa: professional, but with a mom-and-pop feel—no air of pretension, while offering exceptional customer service and loyalty always.”