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Spa Professional Climbs the Ladder From Housekeeper to Spa Director
By: Cathy Christensen
Posted: January 30, 2012, from the February 2012 issue of Skin Inc. magazine.
Danielle Knerr, spa director
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Although she doesn’t have a business education, Knerr credits her hands-on experience while working from the bottom to the top, and working closely with the former spa director, Betty Loiacono, with whom she learned much about the business aspect of running a spa. “I believe that every day, there is something to be learned,” she says. “It is very beneficial to do yourself what you expect of your staff, and set the example.”
As for the next rung on the ladder ... Knerr admits that she currently is satisfied with her career. “I am definitely satisfied where I am. I am fortunate as a spa director to be able to perform services when need be. Every day, I am growing, learning, honing my skills, and I’m being challenged,” she concludes.