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Spa Owner Focuses on Clients and Finds a New Life
By: Cathy Christensen
Posted: January 5, 2011, from the January 2011 issue of Skin Inc. magazine.
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It was during this escape between 1988–1990 that Aransky discovered the inspiration for her spa in a hotel called La Residencia in Deià, Spain, a haven for artists and writers. “I realized I’ve always been in a home—at my aunt’s home giving haircuts to my sisters and at my first business—I decided when I came back from Spain that I wanted a spa in a home called La Residencia,” she says. And when she returned, she found a space in Newton and opened her doors once more. It wasn’t until 15 years later that Aransky discovered the Old World European-style home the spa is now housed in, and the business—now a medical spa—is still going strong.
In regard to her success, Aransky emphasizes the importance of customer service. “Do unto others. Be as kind and honest as you can,” says Aransky, who took her investment in her clients a step further when she completed her master’s degree in counseling psychology from Cambridge College in Cambridge, Massachusetts, in 1998. “I felt like I needed to be more educated in order to be a good esthetician, and I think that helped a lot in my being able to understand a client’s needs,” she says.
It is with this focus and her desire to give back to industry professionals, as well as her side project of writing a book about the joys of aging, that Aransky promises to call the spa industry home for a long time to come.