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Table of Contents:

March 2012

Spa Business Articles

Russian Immigrant Speaks Universal Language of Skin Care

By: Cathy Christensen

The 5 Disciplines of Self-leadership

By: Glenn Gutek

Resilience--Bend and Bounce So You Won't Break

By: Marti MacGibbon

Planning Equals Profitability, Part I

By: Patrick Vande Weg

Simple Guidelines for Increasing Retail Sales

By: Tracy F. Wray

The 5 R's of Shoestring Marketing

By: Patti Biro

Industry Insights

By: Melinda Taschetta-Millane

Skin Science Articles

Physiology of the Skin: Aging and Inflammation

By: Peter T. Pugliese, MD, and Michael Pugliese

Treatments Articles

Part I: Cancer and Skin Changes—Dehydration

By: Patricia Ringos Beach and Katie Morgan-Lousky

Mastering the Treatment of Melasma

By: Raffy Karamanoukian, MD, and Hratch Karamanoukian, MD

A Bright Outlook: Spring 2012 Color Preview

By: Cathy Christensen

Skin Rejuvenation Devices in the Medical Spa

By: Steven H. Dayan, MD, FACS; Tracy L. Drumm; and Terri A. Wojak

Readers Ask ... Nutrition and Skin Care