Acknowledge their cancer. Use the word “cancer.” Although cancer should not be the only topic discussed, recognizing and being up front with the elephant in the room is helpful in putting clients at ease.
Ask whether the client is experiencing any pain at the time in order to provide the most comfortable care.
Ask how the client hopes to benefit from her spa services. What are her goals for this treatment? What is she looking forward to?
Remembering to look beyond the particular service or cancer diagnosis, and see the whole person.