Key Questions to Ask
Use these questions, based on the 15 essential team member traits, during your hiring process.
A positive outlook
- In the past, has there ever been a time when you weren’t sure about esthetics as a profession? Why and how did you overcome that thought?
- Can you describe for me a day when nothing seemed to be going your way? Some people would call that a bad day. How did you feel about the situation?
- Can you describe for me a day in which everything was going your way? How do you feel about days like that?
The desire for continuing education
- What does continuing education mean to you?
- In the past, what have you accomplished educationally?
- What are you currently doing?
- What is your career vision, and how will you make it happen?
Self-motivation and the pursuit of excellence
- How do you see your future evolving?
- What do you see yourself doing to make this a reality?
Honesty and integrity
- Can you describe for me a situation that may have compromised your honesty or integrity? How did you handle it?
- What could you have done differently?
Punctuality
- How punctual do you feel you are?
- How did you feel the last time you had to wait for someone?
- How did you feel when others might have had to wait for you?
An impressive résumé
- Is the résumé complete and thorough, and include enough details? Is the spelling correct? How is it presented? Who are listed as references?
Detail-oriented
- Can you describe for me the service you provide to a client? (Pay close attention to the details.)
- What has been the best service you ever have received? Why was it the best?
A professional appearance and image
- Where do you look to see what is happening in fashion and why?
- Do you emulate what you see?
- How would your friends describe your style and image?
The ability to be a team player
- Have you ever been in a situation in which more than two or three people had to work together to achieve a certain goal? What was your role, and how did you feel during the process? How have you felt when working with a larger number of individuals?
- If you had a team, how would you organize it to accomplish a specific task, and where would you fit in with that team?
Great communication skills
- What makes you want to listen to someone intently?
- What skills do you possess that would inspire individuals to listen to you?
Good conflict-resolution skills
- Can you describe for me a situation in which you had to handle a conflict that was uncomfortable for you? How could that situation have been turned into a positive experience?
A passion for the esthetic industry
- What are the things about work that you like the best?
- What are the things about work that do not appeal to you?
- If you had the ability to alter the things about work that do not appeal to you, how would you change them?
Openness to change and to new experiences
- How do you feel when you walk into a grocery store and everything is moved around into different areas?
- How often do you move your furniture around, reorganize your closet and update your wardrobe?
The desire for a career, not just a job
- What do you see your future looking like in two, five and 10 years from now?
- How will you know you have achieved what you have seen in your future?
Consistent work habits
- How do you maintain consistent quality in your work?
- How do you maintain your energy level so that your last client of the day receives the same quality of service as your first?