Details: Lemongrass Day Spa

Summit Pointe

3338 D Country Club Road

Valdosta, GA 31605


Established: 2006

Owner: Michelle Lamb

Staff: Three estheticians; two full-time nail technicians; one part-time nail technician; seven massage therapists; three full-time front desk personnel; and two part-time front desk personnel

Hours: Monday–Friday, 10 am–6:30 pm; and Saturday, 10 am–6 pm

Product lines: Aromatherapy, Fake Bake, Repêchage and Seda France candles

Spa philosophy: Lemongrass’ main goal is to go above and beyond for its clients.

Newest treatment: The Repêchage Biolight Facial

Most unique spa feature: The instant people enter the spa, they are welcomed by soothing, low lights and music with candles burning and a fountain bubbling, creating an ambiance of relaxation.

Business collaborations: Lemongrass is located in Summit Pointe, a quaint shopping center with a variety of other businesses, including a travel agent and jeweler, allowing for co-marketing between the businesses, especially for weddings.

Retail philosophy: According to Lamb, this comes directly from Lydia Sarfati, founder and CEO of Repêchage: “Show and tell, and you will sell.”

Marketing efforts: The spa does a variety of things, include Facebook, e-mail blasts, discounts for referrals, community charity work, and educational and retail events to clients and potential clients.

Future plans: Lamb plans to start franchising Lemongrass in the very near future.