1119 Aurora Hudson Road
Aurora, OH 44202
Established: May 2007
Owner: Manual Barenholtz
Staff: Five estheticians, seven massage therapists, three nail technicians, three hairstylists, three spa management associates and five front desk/support team members
Hours: Monday, open by appointment for dermatology; Tuesday–Saturday, 9 am–9 pm; Sunday, 9 am–6 pm
Product lines: Phytocéane, Phytomer and Fleur
Spa philosophy: As a AAA-rated Five Diamond inn and spa, the guest always must come first.
Most popular treatment: Massage
Most unique spa feature: Each treatment room is set up as a suite and includes a private Kohler Bubble massage tub, Swiss shower and steam room, and clients are able to enjoy the benefits of the suite at least 30 minutes before and after each service.
Business collaborations: Within the Walden properties, including an inn, a restaurant and a golf course, all aspects are cross-marketed with one another. The spa also works with organizations, such as Ladies Who Launch, allowing them to hold events at the spa after hours, and providing mini services and catering, while offering incentives for future bookings.
Inspiration: Grassroots luxury is the inspiration for the entire property, featuring many windows and bringing elements of nature to the inside of the buildings in a luxurious way.
Future plans: The next step for Spa Walden is to create a high-end cardio and yoga area in the currently unused lower portion of the spa, and someday build an indoor/outdoor Hungarian pool featuring elements such as differing temperatures and various resistances, allowing clients to swim under a waterfall and arrive in the outdoor portion of the pool.